The new and evolving CQS practice standards are intensifying compliance requirements for accredited firms. The stated ultimate aim of the Law Society is that all CQS practices will be audited.

Firms are now expected to have put in place policies, processes and systems to ensure compliance with the CQS Core Practice Management Standards (CPMS).

CQS auditors will request sight of your firm’s Dealing with Lender Policy ahead of a visit and then check that files reflect what is stated in the Policy and comply with S.6.4.

This complimentary webinar by the Lexsure Audit Team looks at an approach that ensures the Dealing with Lender Policy (and other policies) are reflected in a firm's daily operations and thus enables the collection of “evidence of action” in a simple and effective way.

Whist the webinar will give particular attention to S.6.4 of the CPMS, the following areas will also be covered:

• Demonstrating compliance and being ready for audit
• Key requirements of a firm’s Dealing with Lender Policy
• How to obtain individual case certificates for purchase/remortgage cases
• Important changes when it comes to dealing with lenders
• How to digitise, automate and integrate compliance processes